Communication DynamicsRoy Spiegel Feb/ 20/ 2026 | 0

Case Manager: Sophie Holder February 20th, 2026

Mmitch1XXX@gmail.com  Issues: Credit score 602, broken lease 2024 balance $4869, collections car loan, broken lease, and credit cards

Re: Case Manager Sophie Holder

Marianna Mitchell

Feb 20th

 

to me

Good morning Sophie,

I wanted to let you know that I decided to go with Liberty Rent and I was approved! I should be able to move in by March 2nd.

Thanks so much for all your help and for being so responsive throughout the process. I really appreciate it!

Best,
Marianna

HOME AND APARTMENT homeandapartment48@gmail.com

9:42 AM (2 hours ago)

to Marianna
Hi Marianna,

Thank you so much!! I really appreciate you taking the time! Blessings and love to you moving forward. Have a great day!
Sophie

On Fri, Feb 20, 2026 at 9:29 AM Marianna Mitchell

Of course!

  • Your immediate experience after signing up with Home Rental Helpers.

  •   – After signing up, I quickly received an email outlining the next steps. Sophie contacted me soon after to review my questionnaire and sent a detailed PDF with listings that matched what I was looking for.

  • Your interactions with your Case Manager, Sophie: Was she accommodating and efficient?

  • –  Yes, Sophie was both accommodating and efficient. She provided listings in my requested area and quickly sent additional options after I narrowed down my choices. 

  • How responsive we were to your needs and concerns.

  •  I was very satisfied with the responsiveness. When I decided to consider two additional locations, Sophie immediately sent updated listings and reached out to the property once I was ready to apply. 

  • How quickly you received approval.

  • –  I signed up on February 2nd and began reviewing listings the next day. I toured a property the weekend of February 13th and applied on February 16th. Although I was initially denied, I was referred to Liberty Rent and approved on February 19th. The overall process moved quickly.  

  •  Would you recommend her?

  • –  Yes, I would. She remained communicative throughout the process.  

  • Would you recommend our services overall?

    – Yes, I would recommend Home Rental Helpers. I’m happy with the service and the property I secured.